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Forum Glitches 2

(@jeanne-mayell)
Illustrious Member
Joined: 9 years ago
Posts: 7094
Topic starter  

HI Community, Please let me know of any glitches you've experienced with the Forum. The biggest issues seems to be people who take out an account but say they never receive an email to confirm it.

Any other issues? Please tell me now because one of the Forum originators is willing to fix it for me.



   
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(@jeanne-mayell)
Illustrious Member
Joined: 9 years ago
Posts: 7094
Topic starter  

Hi Community, we have fixed the problem we've had of loading oldest posts first.  Now when you click on a topic, you will be taken to the latest post first.  I hope you find this set up more convenient.  You no longer have to click through all the pages of a topic to get to the latest post.  

@dannyboy @tgraf66 @lovendures @bluebelle @journeywithme2 @deetoo @michele-b @cindy @jsr78 @rosieheart @lenor



   
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 CC21
(@cc21)
Illustrious Member
Joined: 8 years ago
Posts: 684
 

@jeanne-mayell Thanks, Jeanne. The issue I had seems to be resolved.



   
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(@tgraf66)
Illustrious Member
Joined: 6 years ago
Posts: 807
 

When going to a thread from the "Unread Posts" link (I think I'm the only one who does that! ?), it does still take me to the first (oldest) post, but then it redirects and reloads the page with the latest ,(newest) ones. This is what it was doing before, and this is how I like it, so don't change it! ?



   
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(@jeanne-mayell)
Illustrious Member
Joined: 9 years ago
Posts: 7094
Topic starter  

@tgraf66 thanks for the feedback. Well I had to dismantle the “fix” we made that was loading latest posts first because it caused a problem. So it makes sense that you feel it is just doing what it was before. 



   
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(@cindy)
Illustrious Member
Joined: 9 years ago
Posts: 528
 

@jeanne-mayell, Thanks for your efforts. I tend to navigate based on the recent posts listed at the bottom of the page. Clicking there takes me right to the post when I'm not signed in. I was glad when you expanded the number of recent posts listed instead of keeping it at the reduced number. It's not an issue if you shorten the list, I just have to sign in or designate what page to go to in. No biggie!



   
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(@jeanne-mayell)
Illustrious Member
Joined: 9 years ago
Posts: 7094
Topic starter  

Some of you have told me you have encountered days where you can't log in. You get "user response missing," or another message that mentions the Captcha. @tgraff66 mentioned these troubles. Well, last night I was able to duplicate this issue on my phone, desktop and laptop. The solution was to clear the cache in my browsers, and empty it completely. I had to not only empty the cache, but close out the tabs, clear history for all time, empty, empty, empty.  Just when you think you've emptied the cache, there is more stuff to get rid of.

I couldn't get Safari to do it completely so I tried Chrome and it worked. Chrome seems to work well, I've been told, when these issues arise. Probably because the captcha is made by Google. 

So let me know if this is happening to you so I can start keeping count of how widespread it is. 



   
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(@tgraf66)
Illustrious Member
Joined: 6 years ago
Posts: 807
 
Posted by: @jeanne-mayell

@tgraff66 mentioned these troubles.

My nick just has one f, Jeanne. ;-)  Regarding the issue, I haven't had any problem for some time, but recently (the last few days) I've gotten the "user response missing" a couple of times.  I just click on log in again, and it works.  I do use Chrome though, so you may be right about that helping with the problem since it is a Google thing.



   
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(@jeanne-mayell)
Illustrious Member
Joined: 9 years ago
Posts: 7094
Topic starter  

@tgraf66 Thanks for the feedback. So glad it's working for you.  I was having trouble with my laptop yesterday, a 2017 MacBook, using Safari, and I discovered the issue and fixed it this morning. You go to Preferences>Advanced>and make sure >Developer is checked. Then get out of Preferences and look at the menu and you will see <Develop>.  Then in <Develop>scroll down and click two items, <user agent: Safari 15> and <Empty Caches>.  Yay. 

My developer has taught me to fiddle around with more than one fix. 



   
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(@jeanne-mayell)
Illustrious Member
Joined: 9 years ago
Posts: 7094
Topic starter  

Hi Community, we are still working on the website but we did have to take it back to the last back up we had that happened before some of the glitches started, which was January 20th.  I have saved all the posts made from January 20th on. So I will be able to put them back up.  But first I want to check over the site and make sure it's working again.Feel free to post if you can. - Jeanne



   
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(@lovendures)
Illustrious Member
Joined: 7 years ago
Posts: 4091
 

Yay!  

I see your posts and can post too!

Nice to be back!



   
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(@lovendures)
Illustrious Member
Joined: 7 years ago
Posts: 4091
 

It is slow, but I am able to post a second time.  Glad to see you @CC21.

@Pegasus was able to "like" a post.

Slow and steady wins the race.  Being able to post and see each other is a win right??



   
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(@jeanne-mayell)
Illustrious Member
Joined: 9 years ago
Posts: 7094
Topic starter  

@luminous and everyone. We are in the midst of fixing some major glitches that occurred when I had to double the capacity of the site due to the Ukraine situation.  The traffic doubled in a day. I had to migrate the site to a new server with greater capacity. And the move caused losses of content ie , your posts going back to Feb 26 when we migrated the site. At the moment we have recovered that content but it might disappear including this post once the server settles. It's a large site so it takes time to move things around. We've got a sweet and skillful developer named Keith who is trying to fix it. 

In the meantime, hang on to the emails you get showing you the posts you made and if you like, hopefully by tomorrow the site will be normal again and you can repost. 



   
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(@pegesus)
Noble Member
Joined: 5 years ago
Posts: 90
 

@jeanne-mayell Thank you for all you do for all of us! ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ This site feels like a cozy security blanket!

 



   
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(@jeanne-mayell)
Illustrious Member
Joined: 9 years ago
Posts: 7094
Topic starter  

@pegesus ❤️ You are so so so kind.  It has been a long two days but we got back almost all the posts that were lost. Not all, but almost all. If anyone lost a post, try to find it in your email inbox where we send notifications of each post. And do repost! 



   
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(@luminous)
Famed Member
Joined: 5 years ago
Posts: 398
 

@jeanne-mayell I'm testing to see if the posting glitch is fixed, as per your request.

Testing, test, test, test.

Edit: It appears to be fixed. Thank you!

 



   
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(@maggieci)
Noble Member
Joined: 5 years ago
Posts: 135
 

The website seems to load much faster now. A nice side effect of the work you had to do, @Jeanne-mayell. I used to work in IT and I know how overwhelming and frightening it can be to work on data recovery while unable to guarantee a perfect outcome. You did a great job! Brava!



   
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(@debbie-m)
Prominent Member
Joined: 5 years ago
Posts: 67
 

can anyone tell me how to get my full name off of my messages? It's on left hand bottom and it just showed up. I didn't put it there.



   
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(@tgraf66)
Illustrious Member
Joined: 6 years ago
Posts: 807
 

@debbie-m Check in your account profile to see if you have your name in the "Signature" area.  If so, delete it.  If that doesn't fix it, I'm out of options. 🤣 

Edit: Just did a test of that on my post by putting my name in the signature block, and it showed up like yours.  If you take your name out of the Sig block, that should fix it.  Just be sure to click "Save Changes" at the bottom.



   
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(@lovendures)
Illustrious Member
Joined: 7 years ago
Posts: 4091
 
Posted by: @tgraf66

@debbie-m Check in your account profile to see if you have your name in the "Signature" area.  If so, delete it.  If that doesn't fix it, I'm out of options. 🤣 

Edit: Just did a test of that on my post by putting my name in the signature block, and it showed up like yours.  If you take your name out of the Sig block, that should fix it.  Just be sure to click "Save Changes" at the bottom.

@Debbie-m

This is a good suggestion by @tgraf66.  If it doesn't work, please reach out to Jeanne through her email and I am sure she can solve the issue for you.  

 



   
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