Support Tickets:

We look forward to helping you with any issues you may be experiencing with the site.   Please look over the FAQ for some of the top support help that may quickly resolve your issues.  

Before reaching out for help:

  • Make sure you tried to login with the same email address, username, and password you used when you first created your account.
  • Also check to be sure your account hasn’t expired.  Monthly accounts expire after 30 days, unless you requested automatic renewal when you created your account. Check the confirmation email we sent you when you signed up, to see your username and password.
  • When you paid for your account, be sure your credit card was actually charged.